1. Behind the Scenes with NPL…

    November 17, 2009 : Written by NPL staff : Comments (3)

    Hopefully you’ve already taken a peek, but just in case you haven’t gotten to it, let us bring you up to speed!  NPL recently launched a series of Product Spotlight videos (currently available for Gallery Wraps and Albums) to help you better understand our products.  Our team spent a day on-site at a stunning studio in Baltimore, filming, laughing and working our little hearts out on camera. We’ve compiled a gallery of photos from the shoot to let you see how the day unfolded.  Enjoy!  A special thanks to Dan Hack of Hack Stone Film Group for your patience and dedication with this fun project… we had a ball!

  2. Photoplus 2009- A SUCCESS!

    November 4, 2009 : Written by NPL staff : Comments (3)

    We delivered on our promise to wow attendees of the International PDN PhotoPlus Expo, which took place in NY, NY from October 22nd to the 24th.  Our booth was a buzz all weekend with current customers, new customers learning about all of our offerings, and thousands of $25 order giveaways getting handed out like candy.  Some PhotoPlus attendees were stunned to receive the free $25 orders from our lab, but we assured them that it is our way of letting potential customers try our lab with no-strings attached.  So… we came, we saw and we left satisfied!  Hope it was the same for you.

    To give those of you who were unable to attend a glimpse of what we just spoke about, we have inserted some great photos of our team, hard at work!

    Have questions for us, want to drop us a line?  Then click on the comments box below and let her rip!

  3. Stock Tips: Wrap It Up- I’ll Take It

    September 9, 2009 : Written by jonathan : Comments (3)

    So, you have captured the best moments of the wedding you recently shot. You’ve edited your images and even had beautiful prints made for the couple. Now what?

    What is the best way to present these wonderful memories to your client? There is a simple and elegant solution; Boutique Packaging. You will make an amazing impression when you present your clients with their photos in beautiful custom boxes. The perception of your prints is taken to a whole new level. Rather than handing your client their photos in a clear bag or envelope, have them open their box of pictures like a present. The packaging can also serve as long term storage as well.

    To get a better idea of what I am talking about, take a look for yourself at

    http://www.nationsphotolab.com/boutiquepackaging.htm

    You are sure to please your clients when you use boutique packaging!

  4. A Note From Our President: The ABC’s of Business

    June 30, 2009 : Written by ryan : Comments (1)

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    Ryan Millman

    In the famed 1992 business movie Glengarry Glen Ross, Alec Baldwin states the ABC’s to be “Always Be Closing”. I take issue with that. I believe the ABC’s of business are “Always Be Customers”.

    Nothing can drive a business’ success more than to always put yourself in the shoes of your customers or potential customers. In fact this principal is so important you should spend an ample portion of every day not only thinking about your customers but talking to them and listening.

    Do you know the one thing I love to hear more than customer raves? Customer complaints! I love customer complaints. Well, of course the goal is to satisfy each and every customer and never get a single complaint, but I believe there is ALWAYS room for improvement with any business.

    Feedback and listening is what has driven Nations Photo Lab to become a leader in the world of photofinishing and it can drive your business as well. Our company motto can be found on every employee’s desk “Every Customer, Every Order, Every Day!”

    So how does listening to your customers turn into running a successful business? Collectively your customer’s ideas and suggestions are better than your own. They will tell you about what new products and enhancements they are looking for. They will tell you why they have decided to be a customer or what you can do to gain their business. More importantly they will appreciate your willingness to listen and evolve with them and they are 10 times more likely to refer you to their friends.

    Success is defined by how your customers define you. So no matter how large or small your company is or will become, never forget the ABC’s.